Responsible Gaming
Introduction
At Fair Go Casino Australia, we believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Gambling outcomes are determined by chance, and the house always has a mathematical advantage. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In Australia, gambling is only legal for individuals aged 18 years and over. Fair Go Casino does not permit access to anyone under the legal gambling age. If you are under 18, please do not attempt to gamble. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following checklist and seek help if you recognise any of these warning signs:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Loss of Control: Gambling longer or with more money than intended
- Hiding Gambling: Being secretive about your gambling activities or spending
- Neglecting Responsibilities: Prioritising gambling over work, family, or personal obligations
- Financial Strain: Borrowing money or going into debt to gamble
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Mood Changes: Feeling anxious, irritable, or depressed when unable to gamble
- Lying About Gambling: Deceiving friends and family about the extent of your gambling
- Increased Tolerance: Needing to gamble with larger amounts to feel the same excitement
- Using Gambling to Cope: Gambling to escape stress, anxiety, or other emotional problems
Self-Help Tools
Fair Go Casino offers the following responsible gambling tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Pause: Take a break from gambling for a set period
- Spending History: Review detailed records of your deposits, wagers, and withdrawals
To access these tools, log into your Fair Go Casino account or contact our customer support team.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support services for Australian residents
- Gambler's Help Telephone Service: 1800 858 858 — Call for free, confidential support (available 24/7)
United Kingdom
- GamCare: www.gamcare.org.uk — Free support, advice, and counselling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Gambling counselling and support resources
Call to Action
If you suspect you may have a gambling problem, please seek help immediately. There is no shame in reaching out. Trained counsellors are available to support you at any time. Contact one of the organisations listed above, speak to your doctor, or call a gambling helpline in your country.
Your wellbeing is important to us. Please gamble responsibly and enjoy Fair Go Casino as a form of entertainment only.